Services

We Handle the Paperwork, So You Can Stay Focused on Your Care

When your medication requires prior authorization, the process can feel slow, unclear, and frustrating, especially when it holds up a treatment you need. According to recent studies, nearly 1 in 4 patients have experienced delays in care due to prior authorization. Our goal is to make sure you're not one of them. At Choice Pharmacy, we take a hands-on approach to prior authorization support by working directly with your provider and insurance plan to push the process forward, resolve delays, and help you get the medications you’ve been prescribed.

Our Prior Authorization Process Includes

  • Coordination with Your Doctor
    We reach out to your provider’s office and assist with any forms or documentation needed for submission.

  • Insurance Communication
    We work directly with your health plan to understand their requirements and ensure the right paperwork is submitted.

  • Timely Follow-Up
    We don’t wait for responses, we follow up to prevent unnecessary delays and keep your care moving forward.

  • Alternate Options if Needed
    If your medication is denied, we’ll help you explore alternatives or request a formulary exception where appropriate.

  • Clear Communication with You
    You’ll never be left wondering what’s happening. We keep you informed throughout the process and let you know the moment your prescription is ready.

We Help You Get the Coverage You Deserve

You shouldn’t have to fight for access to medication. At Choice Pharmacy, we step in to help navigate the process and keep your treatment on track.

Call us or stop by if you’ve been told your medication needs prior authorization. 

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Frequently Asked Questions

If it’s denied at the pharmacy, we’ll check if PA is required and start immediately.

Anywhere from a few days to a couple weeks, but we expedite whenever possible.

We’ll help appeal the decision or find covered alternatives.

No, it’s a free service we provide for our patients.

It’s a process where your insurance company requires approval before covering a specific medication — usually due to cost, alternatives, or dosage.

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